Who is this article for
Strata Managers who need to upload documents such as insurance schedules, valuations, compliance certificates, and other building records.
What this article covers
Where to upload documents
What you can select during upload
What happens after the upload
Troubleshooting
How to upload documents
Step 1: Open the building
Go to My Buildings.
Click on the building where you want to add documents.
Select the Files or Documents tab.
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Step 2: Start an upload
Click Upload Document (or + Add File).
A file upload panel will appear.
Step 3: Choose your file(s)
You can:
Drag and drop files into the upload box
Or click Browse to select files manually
Multiple files can be uploaded at once.
Step 4: Add basic details
During upload, Strata Managers can only add:
Document Type
Document Section / Category
You cannot rename the file or change its section at this stage.
You’ll be able to rename or reassign it after the upload is complete (covered in Article 3).
Step 5: Click Save / Upload
Once uploaded, the file will appear in the Files list for that building.
The Cohabit team then uses these documents to:
Verify building information
Update renewals, compliance, or valuation details
Refresh the Cohabit Health Score
Troubleshooting
Upload failed
Try:
Checking file size
Making sure the format is supported
Renaming the file to something simple
Uploading again
Wrong file uploaded
You can delete it from the Files section or move it to a different section
The file isn’t showing in Compliance & Renewals yet
It may need to be:
Processed by Cohabit, and/or
Correctly sectioned after upload