Who this article is for
Real estate agents and buyer agents who want to explain the Health Score to buyers clearly.
What this article covers
What the Health Score represents
How buyers should interpret the score
How to use it during property discussions
What the score does and does not tell you
What the Health Score shows
The Cohabit Health Score is a numerical indicator of how a building is performing across:
Compliance
Financials
Insurance
Building condition
Liveability & sustainability
Data completeness
It offers buyers a quick understanding of whether the building is stable, improving, or at risk.
How to explain the Health Score to buyers
1. The Health Score is a summary — not the whole story
It provides a snapshot of the building’s performance but should always be read alongside the building profile.
2. It helps buyers compare buildings objectively
Scores make it easier to compare:
Different properties
Different suburbs
Different ages of buildings
Complex buildings vs. simple ones
3. It reveals risk before buyers see documents
Lower scores may prompt buyers to:
Ask more questions
Review the Expert Report
Request additional documents
Ask their conveyancer to check specific issues
4. It builds trust
Sharing the Health Score openly shows buyers there’s nothing to hide.
What the Health Score does not do
It does not predict future defects
It does not replace legal or financial advice
It does not replace Expert Reports
It does not guarantee building performance
It’s a tool — not a verdict.
How to use the Health Score during a sale
Use it at open homes to empower buyers
Reference it in campaign materials
Pair it with an Expert Report for extra clarity
Share it with the buyer’s conveyancer early
Use it to explain the building’s strengths
FAQs
Can a Health Score change?
Yes — if compliance, finances or documents change, the score can be updated.
Does a low score mean the building is unsafe?
Not necessarily. It depends on which categories are dragging the score down.
Expert Reports and documents provide context.
Do all buildings have a Health Score?
Most do. If a building doesn’t, Strata Managers or owners can upload required documents.