Who is this article for
Strata Managers who need to update building details, correct information, or provide new documents for existing buildings in Cohabit.
What this article covers
When you can edit building data yourself
How to update details when first connecting to a building
What to do if data needs changing later
How to upload files or contact Cohabit for corrections
When can I edit building data myself?
Strata Managers can directly edit building data only at one point in time:
When you first connect to the building.
During the connection flow, you’ll see an Edit a Building form where you can confirm or complete details such as:
Street / suburb / state / postcode
Plan number and registration date
Lot count
Year constructed
Building description
Features (e.g. pool, gym, CCTV, concierge)
Building photo
After this initial step, core building data is managed by Cohabit to keep reporting, Health Scores, and expert reports consistent and reliable.
Editing building details when you first connect
If you search for a building and it doesn’t yet have a strata company attached:
Go to My Buildings → + Connect to a Building.
Search for the building address.
When prompted, you’ll be taken to the Edit a Building page.
[Screenshot placeholder – Edit a Building form]
Here you can:
Confirm the address and plan number
Add or correct building details
Tick relevant features and facilities
Add an image
When you’re finished:
Click Update.
You’ll be connected to the building and the data will be saved.
This is the only time you can edit the building profile directly.
How to change building data after connection
After the initial setup, you cannot edit building fields directly from the dashboard.
This is intentional — Cohabit curates and verifies building data to support independent reporting and accurate Health Scores.
If you later find something incorrect or out of date, you have two options:
Option 1 – Upload updated documents
Best when you have formal evidence of the change, such as:
New insurance policy
Updated valuation
New capital works forecast
New compliance certificates
Condition or engineering reports
Upload these files via the building’s files/compliance areas (or as instructed in your Cohabit onboarding). The Cohabit team will:
Extract and verify the updated information
Apply changes to the building profile
Refresh the Health Score and Building Snapshot
Option 2 – Contact Cohabit to request a change
If you notice an error in:
Address or plan number
Lot count
Year built
Building description
Amenities/features shown in the Snapshot
You can reach out directly to Cohabit with:
Building name and address
What’s incorrect
What the correct data should be
Any supporting documents (if available)
The team will update the building’s data on your behalf and confirm once it’s fixed.
Why can’t I edit everything myself?
Cohabit’s building data is used for:
Independent Building Intelligence reporting
Benchmarking against similar buildings
Insurance and risk insights
Portfolio-level decision making
To keep this accurate and trusted, changes are:
Verified against documents, and
Managed centrally by Cohabit
You still control who manages the building, activities, and operational actions, while Cohabit maintains the underlying data quality.
FAQs
I changed strata managers. Do I still need Cohabit to edit data?
Yes. Changing the Strata Manager (via the three-dot menu in My Buildings) doesn’t change the building’s core data. Contact Cohabit or upload documents if underlying information needs updating.
Can I re-open the Edit a Building form later?
Not for core data. Once the building is connected, edits go via document upload or Cohabit support.
Will updating building data change the Health Score?
Yes. When Cohabit updates valuations, insurance, compliance or condition data, the building’s Health Score may increase or decrease accordingly.
I uploaded files but nothing has changed yet. What next?
Processing can take some time, depending on volume and complexity. If it’s urgent, follow up with the Cohabit team with the building name and upload details.
