Who this article is for
Lot owners paying levies through Cohabit
Owners managing payments for one or multiple apartments
Before you start
To pay a levy in Cohabit, you’ll need:
An Owner account
At least one apartment connected
At least one levy added for that apartment (regular or special)
If you can’t see any levies yet, you’ll need to add one first.
Adding a Levy Notice to Cohabit
Step-by-step: Paying a levy
Step 1 — Open Payments
Log in to Cohabit (mobile or desktop).
Click Payments from the main menu.
You’ll see your connected apartments first.
Step 2 — Select the apartment you’re paying for
Click the relevant apartment card.
This opens the levies linked to that apartment.
Step 3 — Check your Upcoming levies
Make sure you’re on Upcoming Payments.
Find the levy you want to pay.
Each levy shows the key details at a glance (amount, due date, and levy period). This is where you’ll see both regular levies and special levies.
Step 4 — Open the levy details
Click View levy (or tap the levy row).
This opens a detailed levy view so you can double-check:
Levy period
Due date
Admin vs capital works amounts
Total payable
You will also have the ability to edit any details if incorrect and delete payment if required.
Step 5 — Click Pay Now
Click Pay now to begin payment.
Step 6 — Select a payment method
Choose an existing payment method, or
Click Add new payment method if you haven’t saved one yet.
If you add a new method here, it will also be saved to My Wallet.
Step 7 — Confirm and submit payment
Review the payment summary.
Confirm the levy amount and the apartment.
Click Pay now to complete payment.
Step 8 — Payment success
Once the payment is complete:
You’ll see a success/thank you screen
A receipt is generated
The levy moves from Upcoming Payments to Past Payments
Step-by-step: Finding your paid levy and receipt
Step 1 — Go to Past Payments
Return to the apartment’s Payments view.
Click Past Payments.
Step 2 — Open the paid levy
Find the levy you just paid.
Click View receipt to open the receipt and payment record.
Receipts stay available here at any time.
If something looks wrong before you pay
If the amount, due date, or levy period doesn’t match your levy notice:
Don’t pay it yet
Double-check the levy details
Update the levy information or contact Cohabit Support for help
If something goes wrong during payment
If payment fails or doesn’t appear immediately:
Try again after checking your payment method
Allow time for processing (especially for PayID)
Contact Cohabit Support if it still doesn’t update