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​Using Expert Insights During Due Diligence

Your Expert Report helps you understand the building’s risks, strengths and next steps during the buying or reviewing process.

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Written by Dion Bonnano
Updated this week

Who this article is for

Property buyers, owners, buyer agents, conveyancers, and advisors using Expert Insights to support purchasing or decision-making.


What this article covers

  • How to read and interpret Expert Insights

  • What to share with your advisor

  • How to use insights to guide next steps

  • What to do when risks are identified


Step 1 — Start with the Expert Summary

Expert Insights begin with an expert-written summary that highlights:

  • Overall building health

  • Key risks and concerns

  • Strengths and positive signals

  • Important context from the records

This gives you a fast, high-level understanding of how the building is performing and where attention may be needed.


Step 2 — Review identified risks carefully

Expert Insights may surface risks related to:

  • Financial pressure or funding issues

  • Major works, defects, or deferred maintenance

  • Compliance gaps or missing documentation

  • Insurance limitations

  • Governance or behavioural patterns

Experts prioritise these risks so you can quickly understand which issues are more significant and which are lower concern.


Step 3 — Pay attention to expert recommendations

Expert recommendations are designed to help you take practical next steps, such as:

  • Requesting specific documents

  • Asking targeted questions of the strata manager

  • Clarifying insurance coverage

  • Raising issues with your conveyancer

  • Monitoring certain items after purchase

These recommendations are written for everyday buyers and decision-makers — not legal or technical specialists.


Step 4 — Share insights with your professional advisors

We strongly recommend sharing Expert Insights with your:

  • Conveyancer or solicitor

  • Buyer’s agent

  • Financial or legal advisors

They can help you:

  • Interpret legal or contractual implications

  • Identify follow-up searches or checks

  • Assess how risks may affect your position

Expert Insights are designed to support — not replace — professional advice.


Step 5 — Use insights during negotiations

Expert Insights provide independent, evidence-based context that can support:

  • Contract negotiations

  • Requests for clarification or conditions

  • Price discussions

  • Timing or settlement considerations

Many buyers use insights to better understand what’s reasonable to question or negotiate.


Step 6 — Keep insights for long-term reference

Even after a purchase, Expert Insights remain useful for:

  • Understanding future repair or maintenance risks

  • Knowing what to monitor as an owner

  • Supporting committee involvement

  • Long-term planning and budgeting

They provide a documented snapshot of the building at a point in time.


FAQs

Should I get additional inspections?
Depending on your conveyancer’s advice, further checks may be recommended for specific issues.

Can the expert clarify parts of the insights?
If your service level includes messaging, yes. Otherwise, insights and recommendations are written to stand alone clearly.

Do Expert Insights tell me whether to buy the property?
No. They inform your decision but don’t replace legal, financial, or technical advice.

Did this answer your question?