Why Can’t I Find My Building in Cohabit?
Who this article is for
Buyers searching for buildings
Owners trying to locate their apartment’s building
Agents, conveyancers and advisors looking up a property
Anyone searching for a building that doesn’t appear in results
What this article covers
How building search works in Cohabit
Common reasons a building doesn’t appear
What you can do if your building isn’t showing
When it’s expected behaviour
First, how building search works
Cohabit is built around strata buildings only.
You can search by:
Building address, or
Strata Plan (SP) number
Cohabit does not show:
Standalone houses
Torrens-title properties
Addresses without a strata plan
If your search doesn’t match a strata building, it won’t appear.
Common reasons your building doesn’t show up
1. The property is not a strata building
This is the most common reason.
If the address relates to:
A house
A duplex without a strata plan
A non-strata title
It won’t appear in search results.
2. The search term isn’t specific enough
Cohabit search works best with:
Full building address, or
Exact Strata Plan (SP) number
If the building doesn’t appear:
Try the full address
Try the SP number instead of the street address
Check spelling and unit formatting
3. The building hasn’t been indexed yet
Some strata buildings may:
Be newly registered
Have very limited public data available
In these cases, the building may not yet be searchable.
This doesn’t mean it can’t exist in Cohabit — just that it hasn’t been indexed yet.
4. You’re searching for an apartment, not the building
Cohabit search is building-first, not apartment-first.
You won’t see:
Unit numbers
Apartment numbers
Individual lots in search
Search for the building address, then connect your apartment after.
What happens once you do find your building
Once a building appears in Cohabit:
Anyone can view the Building Profile
Additional detail becomes available when:
Expert Insights are requested
Owners connect their apartment
Records and data are added over time
If the building looks light on information, that’s expected early on.
What to do if your building still doesn’t appear
If you believe the building should exist in Cohabit but can’t find it:
Contact Cohabit Support with:
Building address
State
Strata Plan number (if known)
We can:
Check whether the building can be indexed
Add it to Cohabit where possible
Let you know what’s required
Quick way to think about it
If you can’t find your building, it’s usually because:
It’s not a strata building, or
The search term isn’t matching a strata record, or
The building hasn’t been indexed yet
It’s rarely an access issue.