Who this article is for
Lot owners
Committee members
Anyone wanting to understand how current their building information is in Cohabit
How your building data gets updated
Everything in your Building Profile is based on official strata records Cohabit has been authorised to inspect.
Updates occur when new records become available — either from owners, your strata manager, Cohabit experts, or through Building Intelligence.
Below are all the ways updates can happen.
1. Quarterly updates via Building Intelligence (if enabled)
If your building is on Cohabit Building Intelligence, your building data is designed to be updated every 3 months.
Quarterly updates may include:
Updated Building Health Score
New or updated Snapshot information
Latest financials and works
Current compliance and insurance data
Any new records discovered during the quarter
Updated expert insights (where applicable)
This is the most reliable way to keep your building profile current.
➡️ Learn more: What is Cohabit Building Intelligence and how do I use it?
2. Updates after a strata records inspection
Your building will receive a data update whenever Cohabit (or a Cohabit-vetted expert) completes a strata records inspection, usually triggered by:
A Health Score request, or
A purchased Expert Report
This is a point-in-time refresh based on the records that were inspected.
3. Updates when you connect your lot
Submitting a lot connection request allows Cohabit to:
Verify your ownership
Use documents such as levy notices or purchase information
Gain the authority needed to inspect building records
This may fill in some missing information about your lot or building.
4. Updates when new documents are uploaded
When new strata documents are uploaded by:
You (as an owner)
Another owner
Your strata manager
A committee member
A Cohabit expert
Those documents may update the corresponding sections of your building profile.
You will also see these documents marked in the Files tab with a small dot next to the file name, indicating that the file is new or recently added.
This makes it easy to quickly identify what’s changed since your last visit.
These documents may update:
Snapshot tiles
Compliance items
Insurance panels
Renewal dates
Historical records
Expert Report attachments (if applicable)
5. Updates when your strata manager supplies more records
Some buildings may have their strata manager send records directly to Cohabit.
When this happens, your building data will update as soon as Cohabit processes those documents.
Examples:
Updated minutes
New financials or budgets
Updated insurance certificate of currency
AFSS or lift compliance certificates
Quotes or reports for works
What does NOT trigger an update
Your building does not update from:
Verbal updates
Emails between owners
Committee discussions not reflected in records
Assumptions or unverified information
Strata manager comments without official documentation
Data is only updated when Cohabit receives official documents.
FAQs
Q: Why are some parts of my building up to date but others are missing?
Different sections rely on different documents. If Cohabit hasn’t been given the relevant document for a specific category (e.g., compliance), that category will show limited or no data.
Q: My lot connection was approved — why didn’t the building profile update?
Lot connection verifies ownership. It doesn’t automatically provide new strata records.
For updates, Cohabit needs access to new official documents.
Q: Can I request a manual update?
You can request a Health Score or Expert Report, or upload documents, but Cohabit can only update what is supported by official records.