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How to add payment methods

Learn how to add and manage your Payment Methods (Credit/Debit Card or PayID) so you can pay your strata levies through Cohabit.

Updated over 2 months ago

Who this article is for

  • Lot owners

  • Committee members

  • Anyone setting up levy payments in Cohabit


Supported payment methods

• Credit/Debit Cards

Visa, Mastercard, AMEX
Used for automatic or manual levy payments.

• PayID

Saved in the same way as cards.
Payments are initiated directly inside Cohabit — you do not need to open your banking app.


Where to add or manage payment methods

You’ll manage your methods from the Payment Methods page.

On Desktop

  1. Click your profile name in the top-right.

  2. Select Payment Methods.
    (Insert screenshot: Profile menu showing Payment Methods)

On Mobile (App)

  1. Tap your profile icon.

  2. Tap Payment Methods.
    (Insert screenshot of mobile menu)

This opens the Payment Methods page, where you can add, delete or update methods.


How to Add a New Payment Method

Step 1 — Open your Payment Methods

Open Profile → Payment Methods.
You’ll see:

  • Your saved cards/PayID (if any)

  • A button: + Add Payment Method

(Insert screenshot: Payment Methods page — showing “Add payment method”)


Step 2 — Choose a payment method type

Click + Add payment method.

You will see:

  • Credit/Debit Card

  • PayID

(Screenshot: Add Payment Method modal)


Step 3 — Enter your details

If adding a Credit/Debit Card

Enter:

  • Cardholder name

  • Card number

  • Expiry

  • CVV

  • Accept Terms & Conditions

(Screenshot: Card entry screen)

Click Save.


If adding a PayID

Enter:

  • PayID name

  • PayID value (email, mobile, or registered PayID)

  • Accept Terms & Conditions

(Screenshot: PayID entry screen)

Click Save.


Step 4 — Success

After saving, you’ll return to the Payment Methods page.

You will now see:

  • Your card / PayID listed

  • Options to delete, and

  • Your new method will become available for levy payments

(Insert screenshot: card/PayID listed under Payment Methods)


Managing existing payment methods

To remove a method

  1. Go to Payment Methods

  2. Click Delete next to the method

  3. Confirm

If the method is linked to an active levy setup, Cohabit will ask you to add a replacement.


To edit a method

Card details can be updated during levy setup or by removing and re-adding the card.

PayID can be updated the same way.


FAQs

Can I store more than one payment method?
Yes — you can store multiple cards or PayIDs.

Can I choose which method pays which levy?
Yes — you select your payment method during levy setup.

Is PayID automatic?
Yes — it works the same as a saved card in Cohabit.

Is my payment information secure?
Yes — everything is stored using a secure, PCI-compliant vault.


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