Who this article is for
Lot owners who have already connected an apartment in Cohabit
Owners whose ownership, tenancy, or contact details have changed
Committee members helping keep building information accurate
What counts as “ownership details” in Cohabit
Ownership details are the lot-specific details you control as an owner. These help Cohabit correctly associate you with the right apartment and ensure building data, payments and insights are accurate.
This can include:
Your name or contact details
Your apartment / lot number
Occupancy status (owner-occupied or rented)
Tenant details (if applicable)
Ownership details do not include building-level records (financials, minutes, insurance, etc.), which can only be updated by Cohabit Admin based on official documents.
How to update your ownership details
Once your apartment is connected, you can update your details directly from within the building.
Step 1 — Open your building
Log in to Cohabit
Open the building you’re connected to (from Apartments or Research)
Step 2 — Go to “My apartments”
Inside the building profile, open the My apartments tab
Select the apartment you want to update
Step 3 — Edit your apartment details
You’ll be able to update things like:
Occupancy status (owner-occupied or rented)
Tenant information (if relevant)
Your contact details linked to that apartment
Save your changes once complete.
Updates to these details apply immediately to your account.
When ownership changes completely
If you:
Sell your apartment
Purchase a new apartment
Transfer ownership to another party
You should:
Remove or update the apartment in Cohabit, or
Contact Cohabit Support so your ownership can be correctly updated in line with official records
This helps ensure:
Building access remains accurate
Health Scores and insights stay correctly authorised
Payments and communications go to the right people
What you can’t update yourself
For accuracy and security, some things can’t be edited directly by users, including:
Official strata records
Insurance policies
Compliance certificates
Financial records
Ownership roll information
If something at the building level looks incorrect, see:
How do I provide information about my building?
Need help updating ownership details?
If you can’t update something yourself, or the details don’t look right:
Use the in-app chat, or
Contact Cohabit Support via desktop
Be ready to share:
Your building address
Apartment / lot number
A brief explanation of what needs updating
Supporting documents if requested (e.g. settlement notice)
FAQs
Q: I sold my apartment — do I need to remove it from Cohabit?
Yes. Updating or removing the apartment ensures you no longer have owner-level access to that building.
Q: I bought a new apartment — do I need to connect it?
Yes. Each apartment must be connected separately so Cohabit can correctly associate you with that lot.
Q: Can I update ownership details for someone else?
No. Ownership details can only be updated by the connected owner or Cohabit Admin after verification.
Q: Does updating my details change building records?
No. It only updates your lot-level information. Building records remain unchanged unless official documents are provided and reviewed.