Who this article is for
New buyers using Cohabit
Buyer’s agents assessing buildings on behalf of clients
Conveyancer assessing buildings on behalf of clients
Before you start
To set up your Buyer profile, you’ll need:
A valid email address
A valid mobile phone number (for verification during sign up)
Access to your email and phone to receive verification codes/links
You can sign up:
On desktop (web browser), or
A mobile browser on your phone (iOS or Android)
The Cohabit iOS app from the Apple App Store
If you have trouble signing up or signing in, see Resetting your password or contact support via the in-app chat.
(Screenshot: Cohabit open in a mobile browser on a phone)
(Screenshot: Cohabit app listing in the Apple App Store on an iPhone)
Step-by-step: signing up as a buyer
Step 1 – Enter your email and verify it
Open Cohabit (web or iOS app).
On the welcome/sign-up screen, enter your email address.
We’ll send a 4-digit code to that email.
Enter the code to verify your email.
(Screenshot: screen asking for email)
(Screenshot: screen to enter 4-digit email code)
Your email becomes your login ID for Cohabit.
Step 2 – Enter your phone number and verify it
Enter your mobile phone number.
We’ll send a 4-digit SMS code to that number.
Enter the code to verify your phone.
(Screenshot: screen asking for mobile number)
(Screenshot: screen to enter 4-digit SMS code)
We use your phone number to help keep your account secure and confirm it’s really you.
Step 3 – Create a password and accept terms
Create a password for your Cohabit account.
Confirm the password by typing it again.
Tick the checkbox to agree to the Terms & Conditions and Privacy Policy.
Click Continue or Next.
(Screenshot: password creation screen with confirm password + T&Cs checkbox)
Step 4 – Add your name
Next, you’ll be asked for your name.
Enter the name you want to use in Cohabit.
This name may be shown to experts, strata managers and other users you interact with.
(Screenshot: profile screen with “Name” field and helper text like “This is how you’ll appear in Cohabit”)
Step 5 – Choose what best describes you
You’ll now be asked what best describes you. For a buyer profile, you can choose:
Buyer
Buyer’s agent
Conveyancer
Pick the option that best matches how you’re using Cohabit for this profile.
(Screenshot: screen with options Buyer / Buyer’s agent / Conveyancer, one selected)
This helps us tailor the experience and gives experts/strata managers the right context.
Step 6 – Finish and start searching for a building
On the final screen, you’ll see a short summary of what you can do with a Cohabit buyer profile, such as:
Search for buildings
Request a Building Health Score
Purchase a Building Insight Report
Chat with strata experts
From here, you can click through to start searching for a building.
(Screenshot: final “you’re ready” screen with a button like “Start searching for a building”)
(Screenshot: search screen with a prompt to enter a building address)
Optional: sign up with Google, Apple or Facebook
If you prefer, you can start the process using:
Continue with Google
Continue with Apple
Continue with Facebook
In that case:
Tap the relevant button on the sign-up screen.
Authorise Cohabit with your chosen provider.
You’ll still be asked to:
Verify your phone number with a code
Accept Terms & Conditions and Privacy Policy
Provide your name
Choose whether you are a Buyer, Buyer’s agent, or Conveyancer
(Screenshot: sign-up screen showing Google / Apple / Facebook buttons)
FAQs
Q: Do I have to enter both email and phone codes?
Yes. We use email and phone verification to keep your account secure and help prevent incorrect or unauthorised sign-ups.
Q: Can I change my “what best describes you” choice later?
If you chose the wrong option (e.g. Buyer instead of Buyer’s agent), you can change it in your account settings later or contact support via the in-app chat and we can help update it.
Q: Can I use Cohabit on Android?
Yes. The Cohabit app is currently unsupported on Android, but you can use Cohabit in a mobile browser (like Chrome or Firefox) on your Android phone.